Real-time chat that knows the visitor before they ask.
Embed a branded widget in your site or product. Desklyx enriches every visitor with page, plan, and CRM context before the first message is sent.
Built for the way live chat actually works
Every Desklyx channel is designed from the ground up for its medium, not bolted on as an afterthought.
Proactive triggers
Engage visitors based on page, time on site, cart value, or any trait you pass via the JS SDK.
Visitor context by default
Current page, referrer, plan, MRR, and last ticket surfaced in the agent panel before the first reply.
AI-first deflection
Your knowledge base answers common questions in-chat, with graceful handoff to a human when needed.
Fully white-labeled
Brand colors, logo, avatars, and copy, no 'powered by' required on paid plans.
40+ languages
Auto-detect visitor language and translate agent replies in real time, either direction.
Drop-in SDK
One script tag for marketing sites, or typed SDKs for React, Vue, iOS, Android, and React Native.
Where teams use it
Pre-sales conversion
Catch high-intent visitors on your pricing page with proactive chat, teams see 20–40% lift in qualified demo bookings.
In-product support
Embed chat inside your dashboard so users never leave the app to get help. Pass their current route automatically.
After-hours coverage
AI handles common questions 24/7, with smart escalation to on-call agents for anything new or high-value.
One inbox. Every channel. Same agent.
When a customer moves from live chat to another channel, Desklyx threads the conversation automatically. No lost context, no duplicate work.
- Chat sessions thread with the visitor's email, WhatsApp, and phone history
- Route chats by page, plan tier, language, or any custom trait
- Set per-team business hours, offline chats become email tickets automatically
- Deep analytics on conversion from chat to signup, checkout, or renewal
Works with
Ready to unify your inbox?
Connect live chatin minutes. Add the other three channels whenever you're ready.