Teams that ship fast, ship support with Desklyx.
From scrappy Series A startups to public enterprises | Desklyx is where support teams go when they outgrow the shared inbox.
Trusted by 1,400+ support teams
Case studies
Three teams. Three very different outcomes.
Stellar Finance cut first-response time by 58% in 90 days.
After switching from Zendesk, Stellar's support team consolidated four tools into one workspace and routed SLA-sensitive tickets automatically.
Brightline deflected 41% of ticket volume with a branded help center.
Brightline launched a HIPAA-ready help center in 9 days and used AI-suggested articles on the submit form to deflect volume at intake.
Acme hit 4.9 CSAT at scale across 48 support agents.
Acme rolled out Desklyx to 48 agents across three regions in four weeks. Organizational hierarchy mirrors their real-world reporting structure.
"We moved 48 agents and 4 years of history off Zendesk in a weekend. By Monday our team was resolving tickets faster than they ever had, and our CFO saw the bill drop 40%."
Priya SharmaVP Customer Experience, Stellar Finance